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You can close the wizard at this point as you do not need to complete it for re-authentication to take effect. You should run a test sync after re-authenticating the sync to ensure it is working. It could be due to incorrect login details, administrator password resets, or account lockouts after multiple failed attempts. Whether it’s a Microsoft Office 365 sign-in problem or a password reset issue, here’s how to get back in securely.
Top questions it leaders have about microsoft copilot (and how to answer them)
- I have a user who is having trouble syncing with Microsoft 365.
- The idea is to provide a recycle bin of users who you can delete when you no longer need them.
- The Users Loaded count will be 0 if all users fail to meet the system's requirements for user records.
- The M365 sync establishes a synced dataset based on your M365 data and the filtering configuration of your sync.
- You can run a Manual Sync from the Microsoft 365 Sync page.
- You will need to have the correct privileges set on your Azure account in order to set up the M365 sync.
- The error message in the Summary sheet of the Sync Summary spreadsheet attachment can also highlight the reason for this.
- It could be due to incorrect login details, administrator password resets, or account lockouts after multiple failed attempts.
I have multiple FixTechGuide email error solutions users experiencing sync errors with Outlook and office365. Another which is shown below, is a user opens a new message, or replies to one, and lets it sit for a while. When they go back to the message and press send they get an error that the message has been deleted. Ive repaired the OST and changed cache mode to only cache 1 year.
I got an error message that my company has exceeded the number of objects that can be synchronized
Our licensing engineers can help triage complex problems and ensure you're on the right support path. The error message in the Summary sheet of the Sync Summary spreadsheet attachment can also highlight the reason for this. Both of our authentication methods can fail if the Enterprise Applications entry for the sync in Azure AD is deleted or FixTechGuide email error solutions if it has had its permissions modified. You can stop any accounts from being brought over by adding them to the sync deny list. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
What should I do if my sync failed due to authentication issues?

Comprehensive repair solutions for Outlook Login Issues Troubleshooting Office apps—both Quick Repair and Online Repair to ensure minimal downtime. To identify Microsoft-side issues affecting Office 365 services. Are you facing Microsoft Office 365 not opening or continuing to crash? This is one of the most frustrating issues with Microsoft Office, often caused by update failures, corrupted files, or compatibility problems. Discover how IT leaders can address key Microsoft Copilot questions on cost, deployment, security, and integration to maximize ROI and adoption. In these cases, direct escalation to Microsoft or working with a Microsoft CSP partner, such as TrustedTech, can expedite resolution and minimize downtime.
Tools Methods To Use to Troubleshoot Office 365 Issues

The sync will fail if the total number of all users (active or inactive) on your account exceeds the user limit placed upon it if present. The Summary sheet on the spreadsheet attachment of your sync summary includes an Updated User Count and User Limit. These figures will give you an impression of how far over the limit the account is. Sync failure alerts do not always include a full summary or attachment, you can run a test sync to obtain this data.