Make sure they are the same if you can’t see them look at the number of stars or dots. Look at the mail server settings boxes for password and port settings they’re the ones you need to delete and reapply. Doing a send and receive manually or waiting on the scheduled send and receive on the client does not update new mail items.

Additional resources

I also went ahead and uninstalled the email scanning portion of our Antivirus to check as well. I have an email problem that has been plaguing me for some time now and I have so far been unable to find a resolution. EDIT - the folder check add-on is for older versions of TB. We will never ask you to call or text a phone number or share repair PST file without data loss personal information. Please report suspicious activity using the "Report Abuse" option. When you are dealing with any problem, it is important to understand the reasons behind the issues.

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Maybe some encoding behavior or just a different linefeed or something that has changed over the guide to Office 365 sign-in errors years... I’ve never heard of setting a path before for email, so apologies if this is a simple solution to those who come across this in the future. If you can, turn off IMAP, require 2FA, and use the native outlook client. Having the same issue with some of our accounts on IMAP as well.

Chosen solution

So my Junk folders do not have that box checked, but the Inbox doesn't have a box to be be checked - their behavior is the same they are both not syncing, until I manually click on them to force the sync. I have half dozen mail accounts a few microsoft a gamil and some other ones and there is no difference they are all acting the same. These a general steps to check your IMAP settings in any email application. With the help of this, you can also ensure that the server settings are properly configured or not. If you can take a look at your mail server settings specifically the IMAP and SMTP. Make a note of the values and delete an overwrite them also check your passwords for both SMTP and IMAP.

My accounts in Mail app stopped to sync post update

While these solutions work, there is are chance that it will happen again. To avoid that, you have to take some diagnose Office activation conflicts precautionary steps. Pit Stop - Most of our email accounts are for small retail location. We just use POP in those locations because they do not access their mail from any other device or location.





Just a few seconds after sending, my phone will show that I have a new message on my IMAP, but currently I have been waiting 10 minutes on my Outlook (2 send and receives) and no email listed yet. If an IMAP Inbox isn't displaying new messages as they arrive at the server, but only when the Inbox is selected, there is something wrong with the setup. Run TB in safe mode (hold Shift when you launch TB) and see if it makes any difference. Note also that when you click Get Messages, only the currently selected account is checked; click the drop-down to check a specific account or Get All New Messages (Shift+F5). The setting isn't present for folders that are automatically checked, such as Inbox.

• The problem can be caused by either improper settings or a damaged send/receive group within Outlook.
• Microsoft, gmail and other popular accounts should sync automatically, but if they don't, I'm inclined to think it's due to the VPN or a security/antivirus app that is scanning the TB profile folder.
• I checked on web mail here it is.one account is configured on two computers, one is configured with POP & second is IMAP.
• One other thing I would check for is corrupted OST files.
• Everything works great for the most part, except with our IMAP users.
• The issue persists with PC connected directly to the internet with no router or firewall in between.
• Ok so my mistake the Properties option is there when right clicking folder - I was only focused on right clicking on the email address to take me to server setting I was not clicking on the actual folder.

Hate to be a Debbie Downer, but why are you using IMAP? A primary way to compromise an O36 user is phish a user, steal their creds, and connect via IMAP to get a copy of a whole mailbox. By reporting abuse, a moderator will be asked to review the content of this interaction to take further action, if necessary.

IMAP folder sync issue in the new Outlook (moved emails not syncing to webmail)

Looks like at this point there still is not a fix? I am stumped as it the rest of our team. Paying $6 per month vs our current $1.50 per month is a pretty big increase on a yearly basis. We wouldn’t use many of the features included in office 365 to warrant paying the additional cost. Varatex - Outlook in Safe mode did not seem to help.



I still have to manually click on a different folder other than inbox, then click back to inbox for new items to appear. Microsoft, gmail and other popular accounts should sync automatically, but if they don't, I'm inclined to think it's due to the VPN or a security/antivirus app that is scanning the TB profile folder. A stable connection between your email client and email server depends on the syncing of your IMAP folder. If the server is down and you are experiencing issues, the problem IMAP folder is not syncing occurs. So, check the status of your IMAP server follow the steps below. I have an issue in outlook 2010 that some of mails not showing in imap account Inbox.